Who is behind
Vocalabs.

Vocalabs builds VOCA, an AI employee that answers customers in Arabic and English and turns each conversation into a tracked task. This page says who we are and how we work.

01 / What we build

One product, built carefully.

VOCA works from your approved information, records what customers ask, and keeps your team in charge.

What the platform does →
  • Answers from knowledge your organization approves
  • Turns requests into tasks with an owner and an honest status
  • Lets your team take over any conversation at any moment
  • Works in Arabic and English, by voice or typing

02 / Where we stand

Plain facts.

What is true today, without rounding up.

  • Based in
  • FocusCustomer-facing teams in the Gulf, with Arabic and English treated equally.
  • IndustriesHospitality first. Healthcare and insurance enquiries are available; finance, automotive and real estate are next. See industries →
  • StageA pilot build with a hotel in Bahrain is under way. We have no published results yet, and we will not publish numbers we have not measured. Case studies →
  • CertificationsNone claimed today. See what we do and do not have on the security page.

04 / How we work

Where to read more.

Our principles

Honest by default, people in charge, built around your business, Arabic and English equally.

Mission →

How we handle data

Specific controls, and what we agree with you before launch.

Security and data →

How a pilot runs

Who does what at each stage, and the checkpoint that ends it.

Deployment and support →

Talk to us

Tell us what you need.